Below are some commonly asked questions about Sunley Hotel. We want to provide our guests and future guests with as much information as possible about your stay.

If you have any further questions reach us through the form on the CONTACT US page or give us a call on 01604 892020

Unfortunately, pets are not allowed in Sunley Hotel with the exception of assistance dogs.

We serve breakfast between 06.30 – 09.30 Monday to Friday and between 07.00 – 10.00 Saturday and Sunday. There is an additional charge of £7.95 per person for the continental breakfast buffet.

Sunley Hotel do not offer evening meals however we would like to recommend the Waterside Bar & Restaurant which is just a 5-minute walk from the hotel. To find out more visit

Our Room Service menu is available between 15.00 – 21.00 Monday – Sunday. Simply dial 200 from your in-room telephone to place an order. Please note we do not offer breakfast as part of the room service menu. See our food service section on this website for the room service menu.

All Sunley Hotel residents and events guests receive complimentary free Wi-Fi internet access.

We do offer printing facilities please speak to the team at reception who will happy to help you.

There is free secure parking for overnight guests in car park 3 on the Waterside Campus. Parking spaces need to be pre-booked before guest’s arrival due to the security access barriers. Hotel guests can reserve a car parking space during the online booking process or through the hotel reception on 01604 892020. Make sure you have your vehicle registration to hand. Vehicles are parked at guests own risk.

There are Blue Badge parking spaces on the Waterside Campus. Please contact the hotel reception and they will book you a space and advise you of its location and proximity to Sunley Hotel. Make sure you have your vehicle registration to hand.

Guests can check in from 14.00. Should you arrive early and your room is ready we would be happy for you to check in earlier.

Guests can check out any time until 10.00 on date of departure. Late departure can be requested but are subject to an additional fee and availability of rooms.

There is a luggage store and cloakroom in the reception area. Please note all items are left at the owner’s risk.

Smoking is prohibited in Sunley Hotel. Please ask at reception for the designated smoking area outside of the hotel.